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Senior Systems Engineer

Our Systems Department plays a key role in keeping us running like a well-oiled machine. They provide IT support to our 2000 employees - identifying, researching, and resolving technical issues in a fast-paced and always changing environment. We’ll immerse you in multiple environments and operating technologies, give you access to the collaboration of a strong technical community, and expose you to IT innovation as it happens in real-time. 
Here’s what you should know if you want to be a Senior Systems Engineer at R/GA:


On any given day you might

  • Writing PowerShell scripts to manage Active Directory, VMware via PowerCLI, various servers and services, and automate repetitive tasks.  You’ll need to be able to create RESTful APIs as well as leverage 3rd party APIs for deep integration
  • Manage our o365 tenancy, including licensing and troubleshooting
  • Training and mentoring desktop support staff, so that they’re confident in managing shared mailboxes, AD groups, distribution lists, licenses, and other day-to day-tasks
  • Being the backup DevOps engineer supporting a .Net HR-Ops, business intelligence application, and its respective MSSQL databases.
  • Providing Tier 3 support as the final escalation point for various issues
  • Working as part of a small team to efficiently resolve global issues, implement new systems, and build and support new infrastructure
  • You’ll help conduct security audits (SOX, SOC2, HIPAA), and work with external audit teams to validate compliance
  • Work in Azure and AWS, as needed to assist our Windows DevOps admin
  • Train and mentor Desktop Support so that they’re confident in managing shared mailboxes, groups, distribution lists, licenses, and other day-to day-tasks, as well as doing some of these things yourself, as needed

 

The Ideal Person

  • Enjoys working in a fast-paced, dynamic environment
  • Highly skilled and self-motivated
  • At least five years of Senior Engineering skills to be invaluable to a large, 2000+ person organization
  • Enjoys working together with other members of the team to resolve complex issues
  • PowerShell expert
  • Loves automation of Active Directory, Exchange, and o365 task, and can’t wait to get into our environment, tune it, secure it
  • Experienced in Confluence and JIRA
  • Knowledgeable in ADFS, SAML, and SSO

 

You bring

  • 5-7 years of experience in senior engineering positions, with great computer intuition
  • Stellar troubleshooting abilities
  • Strong PowerShell scripting skills
  • Ability to create scripts from scratch
  • Extensive experience in a fast-paced enterprise environment
  • Broad scripting skills would be great (PERL, Python and/or shell scripting)
  • Advanced knowledge of managing and troubleshooting VMware vSphere clusters
  • Experience managing backup systems
  • Flexibility to be on call

 

Bonus points

If you have experience working with A/V conferencing, Skype for Business and Zoom

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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