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Concierge

With over 1,800 employees across the globe, our Office Services team plays an integral role in maintaining and assisting our staff.  They provide much needed support to keep R/GA running smoothly and efficiently.

Here’s what you should know if you want to be a Concierge at R/GA:

On any given day you might

  • Open office promptly at 8:00am and communicate any scheduling changes to Office Manager
  • Provide excellent customer service to employees, clients, vendors and guests
  • Assist with conference room bookings
  • Manage reception traffic and incoming calls
  • Maintain reception area tidiness and presentation
  • Assist with travel arrangements, catering, and car services
  • Receive incoming package deliveries and mail, and coordinate outgoing FedEx/UPS & Messenger shipping

The ideal person

  • Must be a people person
  • Has prior administrative and customer service experience
  • Demonstrates a high degree of organization and has outstanding communication skills
  • Has a polished, professional presence
  • Has complete proficiency in the Microsoft Office Suite, including Outlook and Lync
  • Is comfortable interfacing with candidates, clients, and R/GA leadership

You bring

  • 1+ years’ experience in a customer service role or office environment
  • A Bachelor’s Degree in Hospitality management or relevant field
  • Proficiency in Microsoft Outlook and the Microsoft Office suite

Bonus Points

  • If you have previous experience in a creative, retail, fashion or hospitality environment, or at another Advertising Agency or Production Company
  • If you have knowledge of Avaya phone systems

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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