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Recruiting Operations Lead

Exceptional work begins with exceptionally talented people. Our Recruitment team is responsible for finding these people. That means using both traditional and non-traditional methods to find and engage candidates who are the best at what they do.

Here’s what you should know if you want to be a Recruiting Operations Lead at R/GA:

On any given day you might:

  • Manage all data collection and analysis, and prepare quarterly and annual staffing reports for executive management team to highlight hiring trends
  • Serve as the subject matter expert and User Administrator of Greenhouse, applicant tracking system; oversee the implementation of newly released features and provide ongoing training to the Recruiting team and agency as a whole
  • Train and oversee Recruitment Coordination team, and ensure quality processes for interviewing, documentation, and hiring are followed
  • Provide extensive maintenance, deployment, and training of tools and technology, including Greenhouse, LinkedIn, and Take the Interview
  • Lead campus recruiting initiatives: identify target schools and events, manage campus calendar and budget, serve as primary point of contact for all schools and representatives
  • Collaborate with Human Resources on Visa cases for international candidates
  • Train Recruiters and Coordinators on systems and processes across 14 global offices
  • Manage Employee Referral Program


The ideal person

  • Has extensive experience working with Applicant Tracking Systems. Experience with Greenhouse preferred
  • Is highly analytical and very comfortable working with large sets of data
  • Has advanced knowledge of MS Excel
  • Has effective project management and time management skills
  • Has a solid understanding of recruiting systems, such as ATS and candidate sourcing tools
  • Is incredibly detail oriented and organized


You bring:

4+ years’ experience in recruiting/recruiting operations in a fast paced environment (recruiting program management or project management is a plus)



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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