Client Services is a team of versatile marketers charged with driving growth and retention of our clients and R/GA’s business. We represent the day-to-day strategic business partners and advisors to our clients and serve as the catalyst for innovative work across all departments and capabilities inside R/GA.
At R/GA, the Client Services team sits at the heart of all the work we do for our clients, who look to us to lead our integrated agency team as an extension of their client teams. We are not just “account people.” Our people are expected to think, behave and function like CMOs, regardless of their title or level. That requires becoming intimate with all aspects of the client’s business, beyond just the work they hire us to do for them day-to-day. We are T-shaped entrepreneurs who treat our client’s business like it’s our own. We represent the client’s voice inside the agency (when our clients are at their best), while keeping an objective perspective on what’s right for the client’s business and what will exceed their goals. We’re equal parts business partner, strategic marketer, connector, entrepreneur and trusted advisor.
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